The lesson I learned in all this is that in order to control our actions we must first understand our intentions. No matter how diligent we become at writing out our to-do list of critical actions, we will never completely follow through with them and complete them with ease if we don't first realize what each action is intended to accomplish. Let's look at the following example.
My Action Items for Tuesday:
- Call Jack at YZX Company to let him know his shipment of new product has been delayed.
That action, by itself doesn't seem like something I want to do. I will probably find several reasons to avoid making this phone call. I will probably put this action off for a couple of days and when I finally get around to it, I will probably say to myself, I'll just email him so I don't have to hear him get upset with me. When Jack finally finds out that his order is delayed he will probably not be very happy. That fact will not change by waiting and by not talking with him directly he doesn't understand my disappointment in the delay.
Now let's look at this through the Focusing on Success method. Before you start to write your daily action items, you would review your intentions. So looking at the above example you might have an intention like:
- Develop and nurture client relationships through prompt and honest communications.
When you read this intention before writing your actions can you see how easy that action now becomes? Since my intention is to develop my relationship and provide open communication I will want to call Jack as quickly as possible. Even though I know he will be upset about the delay I know he will respect my honesty and that is my intention.
Putting this concept to work in your daily routine is an easy process. Each morning or evening when you sit down to plan you day, take the time to first write out your current intentions. The best way that I have found to do this is to use an index card. The first thing you want to do is on one side write out your Current Focus (intentions). This might be 3 or 4 of the main things you want to accomplish. After you have completed writing your intentions, turn the card over and start working on your critical action items. With you intentions fresh in your mind, you will understand the intention behind each action item. Also, keep in mind, if you write out an action item and it doesn't fit your intentions then it doesn't belong on your Critical Action Items list. Give this method a try and you will be amazed at how easy it is to complete your action items.
Cheers to Success
Tony Booth
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